Section 1 – GENERAL INFORMATION
1.1 Any information passed through to Supplied by Lily is managed in accordance with the privacy law and rules that apply in the European Union and is passed through a secure connection on the Internet. If a customer wishes for their information to be removed from out database, this should be requested in writing to firstname.lastname@example.org.
Personal data is only stored at all times if you purchase a product and/or service from Supplied by Lily or if you have explicitly given permission for this. Personal data are stored by:
– Founder: Lilia Kazkaova
– Company: Lily Like
– Visiting address:
De Rookamer 1
1852 EB Heiloo, Noord-Holland
– COC: 61628115
1.2 Lily Like / Supplied by Lily is responsible for compliance with the AVG, for the administration of customers and the administration for analysis and marketing purposes. Lily Like / Supplied by Lily is responsible in the sense of the AVG. Lily Like / Supplied by Lily s is responsible for all data processing on behalf of Lily Like / Supplied by Lily, including http://www.SuppliedbyLily.com
1.3 Lily Like / Supplied by Lily collects and processes personal data for the administration of customers, the execution of the agreement the administration of customers, the execution of the agreement the collection of payments, the website, personal marketing and to comply with legal obligations personal marketing and to comply to legal obligations.
1.4 The personal data stored by Lily Like / Supplied by Lilys serve mainly to execute the agreement with regard to the delivery of a product and / or service by Lily Like / Supplied by Lily. Without this provision of information it is not possible for Lily Like / Supplied by Lily to execute the agreement.
1.5 Lily Like / Supplied by Lily handles your personal data with the utmost care and makes every effort to store your data securely. Any data breaches are always reported to the Dutch Data Protection Authority and to the data subjects whose personal data may have been compromised. With a data breach, Lily Like / Supplied by Lily always takes the appropriate measures to ensure the reliability of the website.
1.6 If you are of the opinion that your personal data are used incorrectly, obtained or incorrectly stored, and it is not possible for you to delete your data despite repeated requests, you can at all times file a complaint with the Dutch Data Protection Authority.
1.7 Lily Like / Supplied by Lily stores the following personal data of you:
– For the execution of the agreement for the service provided: your name, address, postcode, place of residence, telephone number and / or e-mail address;
– For the execution of the agreement for the product to be delivered: your name, address, postcode, place of residence, telephone number, order number and / or e-mail address;
– For paying and handling the invoices: your name, address, postcode, place of residence and / or e-mail address;
– For sending the newsletters: your name, address, zip code, place of residence, telephone number and / or e-mail address;
– For handling questions and complaints: name, address, postal code, place of residence, telephone number and / or e-mail address.
1.8 Personal data will never be stored longer than strictly necessary and can be viewed, changed and deleted at any time. If use is made of photographs or other images on which natural persons are depicted, Lily Like / Supplied by Lily always first requests permission from the person whose photo or image is placed. View, change and delete (including the right to be forgotten) and withdrawal of the given consent is possible through the newsletter or through an unambiguous statement addressed to email@example.com.
1.9 Your personal data will in any case be deleted:
– in the case of the execution of the agreement: 5 years after the termination of the agreement for possible future agreements, unless you have explicitly given permission to store the personal data for a longer period of time or if the data must be kept longer on the basis of a legal regulation or provision;
– in the case of payment and settlement of the invoices: 7 years after payment of the relevant invoice, for the fulfillment of the statutory obligation of the tax authorities;
– in the case of handling questions and complaints: after satisfactory resolution of the complaint;
– in the case of the newsletter: after resignation.
1.10 For the proper completion of the agreement, Lily Like / Supplied by Lily can use a number of external parties that may also gain insight into your data. In any case, they will store the data for as long as this is necessary for the execution of their work. Under no circumstances will the personal data be used for purposes other than the work for Lily Like / Supplied by Lily, unless explicit permission has been requested from the person concerned. Processor agreements apply to all external transfers of personal data.
1.11 An external fulfillment party is used to deliver the product. Personal data, necessary for the execution of the agreement, will be provided to the fulfillment party.
1.12 A payment provider is used for the collection of invoices. Personal data, necessary for collecting the payments, are provided to the payment provider.
1.13 An accountant is used to process payments. Personal data necessary to process the payments are provided to the accountant.
1.14 An e-mail service provider is used for sending the newsletter. Personal data, necessary for sending the newsletter, are provided to the e-mail service provider.
1.15 If you want more information about which external parties your personal data are processed with, you can always send an e-mail to firstname.lastname@example.org.
1.16 Lily Like / Supplied by Lily is free to create a black list with regard to personal data of persons who have seriously shunned the trust of Lily Like / Supplied by Lily. The black list is stored indefinitely and is only transparent for a very limited group of Lily Like / Supplied by Lily employees. The black list is saved, also for future offers from Lily Like / Supplied by Lily. In any case, blacklisted persons are included who, despite repeated requests, do not fulfill any Lily Like / Supplied by Lily payment obligation.
1.18 When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Section 2 – WHICH INFORMATION DO WE COLLECT?
2.1 When registering on our website we collect your name and e-mail address. When purchasing on our website we collect name, credit card number, billing address, shipping address and phone number. We collect details of transactions you carry out through the website and of the fulfillment of your orders.
2.2 If you contact us, we may keep a record of that correspondence.
2.3 When you visit our website we may collect information about your computer, including your IP address, operating system and browser type for our administration and to report accurate information to our advertisers. This does not include any individual information, but only statistical data about your actions and patterns.
2.4 If you choose a direct payment gateway to complete your purchase, then we store your credit card data. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
2.5 Please note, credit card details are not retained online. The only information stored is a customer’s transaction history, name, address & e-mail address.
2.6 By submitting your e-mail address in connection with the order/purchase process, you agree that we may use your e-mail address to contact you for matters regaring your order and other promotional activity. If you wish to cancel your subscription to Supplied by Lily mailings, you can do so at any time by scrolling to the bottom of the e-mail and clicking on the unsubscribe link.
Section 3 – COOKIES
3.2 Cookies are small bits of information that are placed on the hard drive of your computer. Cookies remember information about your activities on the site to make your visits to our website more enjoyable and valuable to you by providing a customized experience and recognizing your preferences when you visit our website. If you’ve chosen to disable cookies on your browser, some of the functionality of our website may be lost. Certain parts of our web page, particularly those that require a login and password, require that cookies be enabled in your browser and can not be used when you have disables cookies in your browser.
Section 4 – HOW DO WE USE YOUR INFORMATION
4.1 To ensure that content from the website is presented in the most effective manner for you and for your computer.
4.2 To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contracted for such purposes.
4.3 To carry out our obligations arising from any contracts entered into between you and us.
4.4 We may also use your information to track your purchase or history.
Section 5 – HOW WE SHARE YOUR PERSONAL INFORMATION
5.1 We can use your date or permit selected third parties to use your date, to provide you with information about goods and services, which may be of interest to you, and they or we may contact you about these.
5.2 We may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mails and e-mails, analyzing customer date, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys and providing marketing purposes.
5.3 We may share the personal information that you submit through one of our interactive services, such as ratings and reviews, with the general public or our affiliates.
5.4 Supplied by Lily may share your personal information in order to protect the legal rights of our company, our employees, our agents and our affiliates, to protect the safety and security of our visitors, to detect and protect against fraud, or to comply with law or legal process.
Section 6 – HOW WE PROTECT YOUR INFORMATION
6.1 Supplied by Lily is aware of the fact that our customers trust us to protect their personal information. We want you to know that Supplied by Lily takes that task very serious and maintain reasonable and appropriate physical, electronically and procedural safeguards to help protect your personal information. While we attempt to protect the information in our possession, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances.
7.2 Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
7.3 If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Section 8 – CONTACT US
8.1 If you have any questions about our privacy or security practices, or you would like to request access off to correction of your personal information, you can contact us by mail of e-mail.
Supplied by Lily – Lily Like