Privacy Policy


1.1 Any information passed through to Supplied by Lily is managed in accordance with the privacy law and rules that apply in the European Union and is passed through a secure connection on the Internet. If a customer wishes for their information to be removed from out database, this should be requested in writing to

1.2 Please note that this privacy policy must be read in in accordance and in context of the terms and conditions.

1.3 When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.




2.1 When registering on our website we collect your name and e-mail address. When purchasing on our website we collect name, credit card number, billing address, shipping address and phone number. We collect details of transactions you carry out through the website and of the fulfillment of your orders.

2.2 If you contact us, we may keep a record of that correspondence.

2.3 When you visit our website we may collect information about your computer, including your IP address, operating system and browser type for our administration and to report accurate information to our advertisers. This does not include any individual information, but only statistical data about your actions and patterns.

2.4 If you choose a direct payment gateway to complete your purchase, then we store your credit card data. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

2.5 Please note, credit card details are not retained online. The only information stored is a customer’s transaction history, name, address & e-mail address.

2.6 By submitting your e-mail address in connection with the order/purchase process, you agree that we may use your e-mail address to contact you for matters regaring your order and other promotional activity. If you wish to cancel your subscription to Supplied by Lily mailings, you can do so at any time by scrolling to the bottom of the e-mail and clicking on the unsubscribe link.


Section 3 – COOKIES

3.1 We use multiple cookies. The website uses cookies to distinguish you from other users of the website. This helps us to provide you with a good experience when you browse the website and also allows us to improve the website.

3.2 Cookies are small bits of information that are placed on the hard drive of your computer. Cookies remember information about your activities on the site to make your visits to our website more enjoyable and valuable to you by providing a customized experience and recognizing your preferences when you visit our website. If you’ve chosen to disable cookies on your browser, some of the functionality of our website may be lost. Certain parts of our web page, particularly those that require a login and password, require that cookies be enabled in your browser and can not be used when you have disables cookies in your browser.

3.3 We’ve listed them so that you can choose if you want to opt-out of cookies or not.

  1. a) _session_id, unique token, sessional, Allows Supplied by Lily to store information about your session (referrer, landing page, etc);
  2. b) _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits;
  3. c) _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer;
  4. d) cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart;
  5. e) _secure_session_id, unique token, sessional;
  6. f) storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.



4.1 To ensure that content from the website is presented in the most effective manner for you and for your computer.

4.2 To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contracted for such purposes.

4.3 To carry out our obligations arising from any contracts entered into between you and us.

4.4 We may also use your information to track your purchase or history.



5.1 We can use your date or permit selected third parties to use your date, to provide you with information about goods and services, which may be of interest to you, and they or we may contact you about these.

5.2 We may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mails and e-mails, analyzing customer date, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys and providing marketing purposes.

5.3 We may share the personal information that you submit through one of our interactive services, such as ratings and reviews, with the general public or our affiliates.

5.4 Supplied by Lily may share your personal information in order to protect the legal rights of our company, our employees, our agents and our affiliates, to protect the safety and security of our visitors, to detect and protect against fraud, or to comply with law or legal process.



6.1 Supplied by Lily is aware of the fact that our customers trust us to protect their personal information. We want you to know that Supplied by Lily takes that task very serious and maintain reasonable and appropriate physical, electronically and procedural safeguards to help protect your personal information. While we attempt to protect the information in our possession, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances.



7.1 We reserve the right to modify this privacy policy at any time, so please review it frequently.

7.2 Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

7.3 If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


Section 8 – CONTACT US

8.1 If you have any questions about our privacy or security practices, or you would like to request access off to correction of your personal information, you can contact us by mail of e-mail.

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